F&Q

1. How can I place an order?
To place an order, simply browse through our selection of shoes, choose your desired style, size, and quantity, then add them to your cart. Proceed to checkout, where you will provide your shipping details and payment information.

2. What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard), PayPal, and other secure online payment systems.

3. How long will it take to receive my order?
Shipping times depend on your location. Typically, orders are processed within 1-3 business days, and delivery takes between 7-14 business days. You will receive a tracking number once your order has been shipped.

4. Do you offer international shipping?
Yes, we offer worldwide shipping. Shipping fees may vary depending on your country, which will be calculated during checkout.

5. What is your return policy?
If you’re not satisfied with your purchase, you can return the shoes within 30 days of receiving your order for a full refund or exchange. Items must be in their original condition, unused, and in their original packaging. Please contact us for return instructions.

6. How do I know which size to choose?
We provide a detailed size chart on each product page to help you choose the right size. If you are unsure, feel free to reach out to us for guidance.

7. Can I cancel or change my order after placing it?
If you need to cancel or make changes to your order, please contact us as soon as possible. Once an order is processed or shipped, we may not be able to make changes.

8. How can I contact customer support?
For any inquiries or assistance, feel free to reach out to us via:
Phone: +86 17329421141
Email: 651493044@qq.com